| Ordering | | Login to generate your customer profile on line, response will be followed upon review and approval process. | |
| Delivery | | Delivery is made by logistic service provider unless otherwise requested. Freight charge varies according to weight and distance. | |
| Payment | | Acceptable payment is cheue, e-transfer, Visa and Master Credit card authorization. | |
| Customer Feedback | | Customer complain associated with order dispute or good’s damage need to be reported within 7 days upon good’s receive. Investigation and follow up action will be made within 3 business days upon receipt. | |
| Good return | | Must be pre-authorized, and are subject to a 15% restocking fee. Returned items must be in good condition and original packaging. | |
